APA (7th ed.) Citation

Chen, C., & Zhang, D. (2022). Impact of emotional intensity of negative word-of-mouth on perceived helpfulness in social media. Industrial Management & Data Systems, 122(12), 2657. https://doi.org/10.1108/IMDS-04-2022-0259

Chicago Style (17th ed.) Citation

Chen, Chunfeng, and Depeng Zhang. "Impact of Emotional Intensity of Negative Word-of-mouth on Perceived Helpfulness in Social Media." Industrial Management & Data Systems 122, no. 12 (2022): 2657. https://doi.org/10.1108/IMDS-04-2022-0259.

MLA (9th ed.) Citation

Chen, Chunfeng, and Depeng Zhang. "Impact of Emotional Intensity of Negative Word-of-mouth on Perceived Helpfulness in Social Media." Industrial Management & Data Systems, vol. 122, no. 12, 2022, p. 2657, https://doi.org/10.1108/IMDS-04-2022-0259.