*Artificial intelligence in business, *Process optimization, *Leaders, *Business success, *Employee empowerment, *Creative ability in business, *Intelligent agents, Generative artificial intelligence

Employee empowerment has long been a key principle of continuous improvement programs. Now that natural-language interfaces have made gen AI accessible to nontechnical employees, people throughout organizations are initiating both large and small process changes. Rather than displacing workers, gen AI is putting them in the center of machine-assisted processes that are transforming creative work, scientific discovery, physical operations, and manufacturing. You can think of this as kaizen 2.0—a movement in which employees, with the help of the latest technology, truly drive business transformation. [ABSTRACT FROM AUTHOR]

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