We present the results of a search for the charged-lepton-flavor violating decays $B^0 \rightarrow K^{*0}\tau^\pm \ell^{\mp}$, where $\ell^{\mp}$ is either an electron or a muon. The results are based on 365 fb$^{-1}$ and 711 fb$^{-1}$ datasets collected with the Belle II and Belle detectors, respectively. We use an exclusive hadronic $B$-tagging technique, and search for a signal decay in the system recoiling against a fully reconstructed $B$ meson. We find no evidence for $B^0 \rightarrow K^{*0}\tau^\pm \ell^{\mp}$ decays and set upper limits on the branching fractions in the range of $(2.9-6.4)\times10^{-5}$ at 90% confidence level.
Comment: 19 pages, 4 figures