With robots increasingly succeeding in exhibiting more human-like behaviours, humans may be more likely to ‘forgive’ their errors and co
With robots increasingly succeeding in exhibiting more human-like behaviours, humans may be more likely to ‘forgive’ their errors and continue to trust them as a result of ascribing higher, more human-like intelligence to them. If an integral aspect of successful HRI is to accurately communicate the competence of a robot, it can be argued that the technical success of the robot in exhibiting human-like behaviour can, in some cases, lead to a failure of the interaction by resulting in misperceived human-like competence. We highlight this through the example of speech in robots, and discuss the implications of failures and their role in HRI design.
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